Privacy Policy

1. Data Controller

The provider named in the Legal Notice is responsible for data processing within the meaning of the Swiss Data Protection Act (nDSG). Contact details can be found at /impressum.

2. What Data We Process

In connection with the use of our services, we process the following categories of personal data in particular:

• Account and contact details (name, email address, delivery address, telephone number)
• Order and payment data (tests ordered, order history, payment method)
• Health-related information required for laboratory analysis and evaluation (e.g. date of birth, gender, height, weight, reported symptoms) — this constitutes particularly sensitive personal data under the nDSG
• Technical usage data (IP address, browser type, language setting, cookies)

3. Purpose of Processing

We process this data to process your order, to carry out and evaluate the laboratory analysis, to communicate with you, to improve our services, and to comply with statutory obligations.

4. Disclosure to Third Parties

In order to provide our services, we disclose data to the extent necessary to the following categories of recipients:

• Accredited partner laboratories for the purpose of carrying out the ordered analyses
• Shipping and logistics providers for the purpose of delivering the test kit
• IT and hosting providers who support us in operating and securing the website
• Payment service providers for the purpose of processing payment

5. Retention Period

We retain personal data only for as long as necessary for the purposes stated above or to fulfil statutory retention obligations.

6. Your Rights

You have the right to obtain information about the personal data we process about you, as well as the right to rectification, erasure, restriction of processing, data portability and objection, to the extent provided for by law. To exercise these rights, please contact us using the contact details provided in the Legal Notice.

7. Cookies

We use technically necessary cookies to enable basic functions such as the shopping cart, login and language settings. Should we use additional cookies that are not technically necessary (e.g. for analytics or marketing), we will obtain your consent beforehand via our cookie banner.

8. Data Security

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss or misuse.

9. Changes to This Policy

We reserve the right to amend this Privacy Policy in order to adapt it to changes in the legal situation or to changes in our services. The version published on this page is always the current version.